Title: Production / Technical Support
Location: Pennington, NJ/ Chandler, AZ
Hybrid – 4 days a week Onsite 1 day remote (W2 Only)
Quick turnaround interviews
                                       
Requirements:

• Troubleshooting Microsoft apps and systems over the phone.
• Strong Microsoft Office skills for functional use and troubleshooting.
• Excellent customer service for global support.
• Willingness to learn our systems through training.
• Familiarity with Windows 10/11, Office, iOS, and ticketing systems.

Desired Skills:

• Previous tech support or customer service experience.
• Ability to use multiple resources for efficient issue resolution.
• Consistently meeting or exceeding performance goals.