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Technology Services Group Manager

Roanoke, Virginia Carilion Clinic

Job Summary

The Technology Services Group Manager is responsible for the management of Technology Support Group applications across Carilion. The Technology Services Group Manager manages daily operations including providing services and support to all clients, managing staff, contact with vendors, and implementation of policies and procedures. Provides input to tactical and strategic goals. Champions change and provides excellent client service and support.

Step up and lead with a regional leader. Advance your career with an award-winning organization that excels in helping our communities stay healthy and our region grow stronger. Make the most of your management talents at Carilion Clinic, an award-winning healthcare network that includes seven hospitals, multi-specialty physician practices, and affiliations with prestigious academic medical institutions.

Based in Roanoke Virginia, we offer compassionate care, medical education and research, and neighborhood outreach programs. Join and guide a team of caring individuals who embrace and reflect our values-commUNITY, courage, commitment, compassion, and curiosity-in all that we do. And realize the advantages of professional stability, strong technological resources, and true advancement potential.

Minimum Qualifications

Education: B.A., B.S. or Master’s degree in computer science, information systems, healthcare business or equivalent experience required.

Experience: A combination of ten years application and management experience in customer service, projects, and staff leadership required.

Other: Must be self-initiated team player with strong leadership, organizational and analytical skills capable of prioritizing multiple complex problems and meeting deadlines, professional with advanced oral and written communication skills, Intermediate/advanced level word-processing, spreadsheet, project management and PC software skills required. Must be able to work flexible hours including occasional overnight travel, overtime, weekends, and participate in after hours on call support.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY: Working in unison to serve our community, our Carilion family and our loved ones.

Courage: Doing what’s right for our patients without question.

Commitment: Unwavering in our quest for exceptional quality and service.

Compassion: Putting heart into everything we do.

Curiosity: Fostering creativity and innovation in our pursuit of excellence.

Requisition Number: 21409
Employment Status: Full time
Location: Technology Services Group
Shift: Day
Shift Details: Nights and Weekends on call
Recruiter: ROBERT J WAY
Recruiter Phone: 540-983-4070
Recruiter Email:

As a not-for-profit organization, we pride ourselves on investing in our employees and the communities we serve.

Our employees strive to provide quality care in serving over 1 million residents in Virginia while living and growing their careers in the country’s most livable cities and towns.

Headquartered in Roanoke, Va., Carilion Clinic is a robust system of small and large award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

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