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Desktop support Engineer

Palo Alto, California Enterprise Solution inc

Desktop support Engineer
Ref No.: 18-18602

Location: palo alto, California

This is Shipra from Enterprise Solution Inc. I have a urgent requirement for the position mentioned below. Please send your updated resume if interested for this role.

Job Title: Desktop support Engineer
Location: Palo Alto, CA
Duration: Contract

Job description

-Excellent communications skill and Analytical skills
-Ability to work with executives and customer centric attitude is Must
Minimum 2-3 years of proven IT Support and Help Desk experience supporting multiple platforms
– IT Support relating to technical issues involving Microsoft’s business suite (Office 2010/2013/2016) and Windows (7/8/10)
– IT Support relating to technical issues involving Apple’s Mac OS X core business applications and operating systems for a small group of staff
-IT Support relating to technical issues involving Android and iOS phones and tablets
-Mid-level technical support in networking: WAN and LAN connectivity, Wifi
-Able to troubleshoot computer hardware issues and diagnose technical issues
-Proficiency or ability to quickly become proficient in managing an internal ticketing system


***************************** Shipra Rathore
Enterprise Solution Inc.
Office Locations: Santa Clara CA, Chicago IL-60563
Office : #************
E-Mail : ********************************

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