IT Manager

Req ID 95472BR Business Title IT Manager Group MSS Location USA VIRGINIA Herndon Clearance Level Needed None Category Customer Service & Technical Training Job Duties and Responsibilities • Planning, leading and facilitating sessions with stakeholders including; requirements elicitation sessions, classroom training, end user acceptance testing and issue management sessions
• Providing end user support for business applications including troubleshooting, documenting and managing issues and enhancement requests to resolution
• Eliciting requirements from end users and drafting requirements documentation addressing end users business needs and goals
• Performing functi …

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