Pre-Sales Engineer

Full Time Chicago IL Pitney Bowes
About the Opportunity  
As a Pre-sales Engineer at Pitney Bowes you will work with the team to understand the business issues and challenges of the client’s industry through thorough requirements elicitation and identify areas for improvement using Pitney Bowes products and services.  This helps our customers manage their workflow as efficiently and as smoothly as possible.  Your career with Pitney Bowes will help you develop and grow your technical skills with an opportunity for long term tenure. You see opportunities where others see challenges.  

Build. Deploy. Bridge. Grow. 
In this role, you’ll join our SMB Solutions team in the USA and report to Director, Pre-Sales.  This position will be based out of Chicago, IL. 
You will be responsible for: 
  • Requirement elicitation through interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, observation, competitive product analysis, industry best-in-class references and workflow analysis.
  • Recommend, propose, and present solutions consisting of Pitney Bowes software, integrated hardware, and professional service offerings based on customer need & business analysis.
  • Decomposition of high-level business and user requirements into functional requirements and quality, specified in an appropriate level of detail suitable for all applicable stakeholders
  • Develop and maintain a high level of expertise in CCM business segment and regularly use that expertise to increase MAM and BA resources ability to pursue CCM advanced solutions.
  • Lead the requirements analysis and verification process, ensuring that requirement statement, are complete consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that conform to Pitney Bowes Standards
  • Lead cross functional teams of Sales, IT, project managers, solution architects, and installation professionals on scope, solutions requirements, success, constraints, deployment requirements and defined risks.

  • 3-5 years IT experience in a web based applications development area.  
  • Strong IT/IS background in technologies such as: SaaS, Web Services, Multi-level PCL, Server Operating Systems, Microsoft SQL Server, SQL, Visual Basic, VBScript, .NET, VMware, Report Design Tools (Crystal Reports, ActiveReports, SQL Server Reporting Services) and Web Technologies (IIS, ASP, ADO, XML, Web Services). Technology and IT industry related certifications are preferred.
  • Technical knowledge of one or more of the following: Java, JSP, Servlets, XML, Oracle, Web Services, SQL, HTML, DHTML, VBScript
  • Mix of functional/technical skills (approximately 50% functional and 50% technical). Technical sales experience is a plus.
The Team
Within our Small/Medium Business (SMB) Solutions team, we provide a full range of mailing equipment and postage meters, maintenance and support services and supplies that enable our clients to efficiently create mail and evidence postage. We are a leading global provider of postage meters and have approximately one million meters installed in North America and over three-hundred thousand meters installed in other international markets.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

W/M/Veterans/Individuals with Disabilities/LGBT are encouraged to apply. 
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

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