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Program Director – Health Information Technology

Charlotte, NC Guilford Technical Community College

Program Director – Health Information Technology

Exciting opportunities exist at a diverse and highly regarded community college located in the heart of the Piedmont Triad! GTCC is the third largest community college in North Carolina and offers over 80 programs of study within our academic curriculum. GTCC is accessible to all the great things that High Point, Greensboro, and Winston-Salem have to offer. With four conveniently located campuses, three Aviation Centers, and a small business center, it’s easy to see that GTCC has a plan for an exciting tomorrow.

Guilford Technical Community College is currently accepting applications for Program Director, Health Information Technology.


The Program Director in collaboration with the Division Chair provides the vision and leadership required to realize the mission of the Health Information Technology (HIT) Program and the college at large. Primary administrative responsibilities include program development/management, budget development/management, maintaining programmatic accreditation/external partnerships and providing operational supervision to full and part time faculty and staff in the department.  Instructional responsibilities require a strong Health Information Technology skill set and the ability to teach students effectively in an instructional environment. The Program Director is a member of the full-time faculty and maintains a teaching load with some administrative release time to carry out duties.

Essential Duties/Functions:

  • Administrative Responsibilities:
    • Maintaining knowledge of/compliance with the North Carolina Community College System requirements and external programmatic accreditation standards for assigned academic program.
    • Providing leadership to program curriculum development/revision including ensuring establishment of effective student learning outcomes and related assessment methods.
    • Conducting and documenting bi-annual academic assessment process requirements in stated timelines.
    • Contributing to the development of a data based, student centered schedule in collaboration with the Division Chair.
    • Participating in the college’s hiring process for full and part time faculty; orienting new faculty to program policies.
    • In coordination with the Division Chair, providing evaluative feedback to program faculty/staff regarding job performance.
    • Developing and recommending teaching assignments for program faculty to the Division Chair.
    • Conducting and documenting regular faculty meetings to ensure good communication.
    • Supporting students through the academic program promoting retention and graduation.
    • Developing and participating in program recruitment activities that promote enrollment.
    • Participating in the resolution of student complaints in accordance with college policy.
    • Preparing and/or reviewing course substitutions for submission to the Division Chair.
    • Contributing to development, implementation and oversight of departmental budgets.
    • Participating in the management and support of instructional spaces (i.e., technology needs, inventory control, etc.).
    • Identifying/promoting professional development for faculty to ensure continued program relevancy and excellent teaching.
    • Participating in program review and unit planning processes.
    • Conducting and documenting program advisory committee meetings as required.
    • Participating in the establishment and coordination of clinical or work based learning sites (if applicable).
    • Coordinating outreach and developing/maintaining relationships with industry-related personnel and employers.
    • Participating in professional organizations promoting advancement of the profession.
    • Participating in professional development opportunities to advance teaching skills and strategies.
    • Participating in professional development opportunities to advance leadership skills.
    • Tracking and facilitating mandatory Guilford Technical Community College trainings. 
  •  Teaching
    • Prepare and teach departmental courses to include:
    • Developing learner centered lesson plans
    • Employing teaching strategies and instructional materials for different learning styles
    • Incorporating, as pedagogically appropriate, current technology in classroom, distance learning and laboratory environments
    • Creating and modeling a quality learning environment that supports a diverse student population
    • Preparing, distributing, and utilizing instructional support materials, including course syllabi, supplementary materials, instructional media, and other devices as appropriate
    • Updating and revising curriculum to maintain currency and compliance with accreditation standards
    • Developing new courses as needed to support the instructional mission
    • Participating in the development and review of course and program/general education outcomes as appropriate
    • Developing, conducting, and documenting appropriate assessment of student learning in outcomes courses and programs/general education as appropriate
  • Administration
    • Provide daily and ongoing oversight of facilities, equipment and student records to include:
      • Maintaining classroom and laboratory spaces including upkeep of assigned equipment.
      • Providing for the security of facilities, equipment, and instructional materials and maintaining safe working conditions.
      • Maintaining student records (e.g., grades and attendance) in accordance with established deadlines using a variety of technology-based programs (e.g., Colleague, WebAdvisor, Moodle).
      • Complying with all applicable college, state, and federal rules and regulations.

Educational & Certification Requirements:

Minimum requirements: 

  • Bachelor’s degree in Health Information Technology/Management or related field from a regionally accredited post-secondary institution.
  • Certification as a Registered Health Information Technician (RHIT) OR as a Registered Health Information Administrator (RHIA).  

Preferred requirements: 

  • Master’s Degree in Health Information Technology/Management or related field from a regionally accredited post-secondary institution

Knowledge, Skills, Abilities & Professional Experience:

Minimum requirements:

  • Three years of relevant professional experience in the field to include current medical coding protocols.
  • Three years demonstrated teaching experience in Health Information Technology within a post-secondary institution or health care setting. 
  • Experience with information technology processes/products such as database management, data analytics and use of Electronic Health Record software and Microsoft products.
  • Experience with direct employee supervision and management  

Preferred requirements: 

  • Greater than three years of relevant professional experience in the field to include current medical coding protocols.
  • Greater than three years demonstrated teaching experience in Health Information Technology within a post-secondary institution .
  • Experience developing and maintaining an effective curriculum to include outcomes assessment and program evaluation..
  • Experience with Health Information Technology national accreditation standards and procedures.
  • Experience with alternate instructional delivery systems to include a learning management system.
  • Experience in a community college setting.

The Director shall possess an understanding of and commitment to the nature and role of the Community College, particularly its “open door” policy.  He/she shall have demonstrated personal and professional competence for the responsibilities assigned.  The Director must be able to:

  • Multi-task.
  • Respect Diversity.
  • Adapt to changing procedures, protocols or assignments.
  • Create and maintain a learner centered environment.
  • Communicate effectively.

As an Equal Opportunity Employer, GTCC is strongly committed to diversity & welcomes applications from all qualified candidates, particularly minorities and faculty under-represented in higher education. Equal Opportunity Employer.

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