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Senior Manager Business Operations

Broomfield, CO CenturyLink

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.  Job Summary Leads a cooperative effort among members of a project team. Develops and implements complex business analysis plans and assumptions including completeness, applicability, and timeliness of business plans. Ensures bringing to closure the business issues that are within the scope of the assignment. Collaborates with clients to modify or tailor existing analysis or reports to meet their specific needs. Participates in management reviews, including presenting and interpreting analysis results, summarizing conclusions, and recommending a course of action.Job Description • Advises business groups by providing strategic direction to initiative prioritization, integration and resource application. • Plans, manages, and controls the activities of a team that provides operational support for a business segment, group or team. Develops and administers schedules, performance requirements. • Ensures that policies and procedures align with corporate vision. • Brings expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures, etc. • Demonstrates Company’s values, maintains a positive open demeanor, encourages different points of view, moves team forward through change; provides timely information; communicates context for business decisions; recognizes accomplishments; fosters teamwork and collaboration. • Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices.Qualifications Requires 7 years’ experience in process design, development and implementation. 5-7 years in metrics reporting. Requires 5 experience in telecommunication environment. Strong analytical and problem solving abilities. Experience in agile and iterative software development environment. Excellent verbal and written communication skills required. Six Sigma and/or Lean background and PMP Desired Education Bachelors or Equivalent Alternate Location: US-Colorado-Broomfield Requisition #: 187410 This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at   EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.Nearest Major Market: Denver Job Segment: Operations Manager, Telecom, Telecommunications, Consulting, Operations, Technology

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