Sr. Implementation Engineer

Full Time San Diego, CA Certona

About Certona:

Recognized as the Top Personalization Leader for eight consecutive years on Internet Retailers Top 500 Guide, Certona is honored to be recognized for our cutting-edge technology achievements. With over a decade as a market leader, our industry recognition is something that were all very proud of!

Delivering personalized customer experiences for the worlds most popular retailers and brands, Certona is the leader for real-time omnichannel personalization. Trusted by more than 800 top ecommerce sites, Certonas cloud-based Personalized Experience Management platform increases engagement and conversions by leveraging one-to-one behavioral profiling, Big Data insights, contextualization and predictive analytics to serve up individualized content, promotional offers and product recommendations across all customer touchpoints. Internet Retailers (IR) Top Tech 2014 lists Certona as the fastest-growing vendor regarding adding new clients in the IR Top 1,000. The company has the highest number of retail clients in the IR Top 500.

Personalize Anytime, Anywhere.

Working at Certona:

Its an exciting time to be a part of the Certona team! Were a group of 100+ innovators (and growing!) who come together every day with the purpose of creating change and driving innovation around how consumers all over the world shop and engage with retailers and brands.

Not only do we encourage writing on the walls, but we also believe in working hard and playing hard. Some of our exciting culture includes:

  • Fun teams! Monthly company-wide events
  • Freedom to make your workspace as unique as you
  • Monthly birthdays celebration
  • Daily Food Trucks
  • Gym Membership
  • Weekly Farmers Market
  • Stocked break room with complimentary coffee, teas, fresh fruit, and various snacks. Plus, the many free lunches throughout the year!

Mile High View:

  • Certona Implementation Engineers are responsible for the technical execution needed to integrate Certona personalization services with other web/mobile applications.
  • Working closely with project managers, our Implementation Engineers provide technical leadership and guidance throughout the life of an implementation project.
  • Certona Implementation Engineers are, over time, expected to be versed in both front and back end technologies as it pertains to web application data integrations. However, if you come to the plate with a strength in front end technologies and little to no exposure/experience with back end technologies, you will be trained so that youll eventually possess skills in both.

Technical Qualifications (Required):

  • Proficiency in JavaScript/jQuery
  • Experience with data integration utilizing web services and JSON
  • Working knowledge of HTML / CSS
  • Familiar with browser development and debugging tools
  • 2+ years of experience in web application development
  • Understanding of application web application architectures

Technical Qualifications (Desired/Plus):

  • Experience in the import and transform of XML and flat data files
  • Database: SQL / T-SQL, SQL Server stored procedures, SQL Server Agent Jobs, SSIS


  • Partner with Implementation Project Managers to integrate Certona personalization services into client platforms including web eCommerce, mobile eCommerce, contact center and in-store applications.
  • Provide technical leadership on integration projects, identifying and resolving issues.
  • Support technical briefing meetings to explain Certona technology to clients and help them prepare for implementation projects.
  • Effectively interact with technical and non-technical client stakeholders.
  • Interact cross-functionally with project managers, product management, developers, and account managers.
  • Possess an ability to maintain standard code development practices.
  • Works well in a team environment, maintains a positive attitude and team spirit.

Plus Skills:

  • Experience in e-Commerce website development.
  • Experience implementing enterprise level software especially SaaS.
  • Experience with development and debugging tools used to address cross-browser issues.
  • Object-Oriented programming languages or design
  • Passionate about keeping up to date with fast moving technology
  • BS Computer Science or equivalent work experience

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