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Sr Systems Analyst

Austin, Texas Whole Foods

Job Description
The Apps & Tools team is responsible for maintaining and enhancing multiple operationally critical middleware applications used within the technology space supporting company-wide infrastructure and application teams. Primary focus of this role will be designing, planning, coordinating, configuring and maintaining complex TIBCO branded environments but may need to also manage such products as Cisco Tidal Enterprise Scheduler.


– Simultaneously support production and development systems in a dynamically changing environment of integrated systems

– Maintain integrity of enterprise applications by adhering to configuration management and change control procedures

– Evaluate evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current enterprise systems

– Procure, implement, configure, monitor, modify, maintain and upgrade multiple applications and technologies on multiples environments

– Provide business and after-hour support of production application environment as part of on-call rotation and as needed

– Identify and implement solutions to technical, business, and user problems; leads technical envisioning and execution of projects across multiple teams to completion

– Apply standard system analysis techniques and procedures, in consultation with applications teams, to determine hardware, software, or system functional specifications

– Develop and establish processes that facilitate resource and capacity planning, disaster recovery and business continuity, and provide proactive application performance improvements

– Seeks to understand the landscape of Enterprise integrations at Whole Foods and provides input and guidance to affected teams on Enterprise wide changes and lead governance enforcement

– Mentor fellow team members and convey computing concepts effectively to non-technical users

– Ensure proper documentation of incidents and resolutions

– Attend daily stand-ups with the team to discuss current projects and support tasks

– Train, mentor and develop less experienced system analysts in the areas of development methodology and best practices

– Work with peers and business partners to document business processes and information technology requirements, analyze requirements, prepare technical specifications, and upon project completion, produce thorough support documentation


– 4+ years of Tibco administration experience (EMS, Business Works, Business Connect, SpotFire)

– 4+ years of experience in Integration/Middleware experience/SOA methodology

– 4+ years of experience in a production-level integration support, systems analysis, and implementation services in a large data center environment

– 3+ years of experience with SQL

– 1+ years of experience in one or more scripting languages (Bash, Python, Powershell, etc.)

– Understanding of data standards and governance

– Strong communication skills

– Experience with Agile methodology

– JMS – Enterprise Service Bus a plus

– Strong Experience working with production critical systems in high pressure situations

– Strong system implementation, architecture, fault tolerance/DR, performance enhancement and process automation experience

– Experience installing and configuring web servers and application servers

– Proactive approach to resolving all IT & Operational issues before they become critical

– Understanding of basic network concepts, familiarity with TCP/IP and VLAN functionality

– Proficiency in essential UNIX commands like grep, top, df, du, and ps

– Proficiency using VI or VIM text editors

– Proficiency with Active Directory administration, structure, and management

– Proficiency with monitoring applications System Center Operations Manager (SCOM), Datadog, Orion, WhatsUp, Nagios, etc.

– Documentation and repository management and upkeep

– ITIL processes and framework experience preferred

– Experience with SOX Compliance Audits preferred

At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

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