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Business Process Analyst

Business Process Analyst : 18-02338
Ref No.: 18-02338

Location: Sunnyvale, California
Akraya is looking for a
Business Process Analyst for one of our clients. If the job description below is a fit, please apply directly or call
Harleen@ ************.
If this position is not quite what you’re looking for, visit ********** and submit a copy of your resume. Our recruiters will get to work finding you a job that is a better match at one of our many clients.

Primary skill: Business Process, Workday, HCM

Duration: 4 months

Contract: W2 only

Job Description

The Workday business process analyst acts as the liaison between HR and other business units associated with the Workday project; completes requirements in support of projects; participates in or facilitates business process modeling and research efforts; and acts as a consultant, participates in all project phases and reviews all documents on project teams

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Be a Workday subject matter expert and act as a liaison between HR and other business units by:
Opening and maintaining lines of communication to monitor and improve business unit satisfaction with HR,
Providing a single point of contact for HR business units into IT and acts as a conduit between the two organizations,
Making recommendations for product enhancements
Participate in business process modeling sessions, acting as a documentarian, co-facilitator, facilitator or subject matter expert in sketch sessions.
Conduct interviews and perform analysis to create business cases for projects.
Participate in business process management group efforts to collect and analyze metrics and continually improve processes owned by the group.
Participate in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT.
Create process documentation/workflows, knowledge articles and self-service guidance
Collect and document of business requirements for project and process improvement/automation efforts
Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels
Conduct maturity assessments against the process activities to highlight areas of improvement or concerns
Identify issues and risks
Bring inconsistencies and problems to the attention of management
Participate in the problem resolution
Track major incident management process and ensure adherence of the process and escalation requirements within the various support and delivery areas
Prepare incident details for post-mortem incident reviews Extract reports and provide a high-level analysis of data for review
Maintain a complete understanding of and adheres to all HR policies and processes
Workday HCM Business Process Framework
Workday HCM Reporting
Communication Proficiency.
Problem Solving/Analysis.
MS Excel
Technical Capacity.
Project Management.
Collaboration Skills.
Position Type/Expected Hours of Work:
This is a temporary contractor position. Occasional evening and weekend work may be required as job duties demand.
This position is based in Sunnyvale, but requires up to 25% travel between San Francisco and Sunnyvale Riverbed offices.

Required Education and Experience:
Prior Workday HCM implementations
Previous working experience as a Business Analyst for 3-5 years
MA in Business Management, Information Technology, Financial Management or similar relevant filed
Excellent organizational and time management skills
Outstanding communication and presentation skills
Critical thinker
Creative problem solver
Great analytical skills
Data-driven approach
Experience with Workday implementation
Please apply directly with your updated resume or call Harleen@ ************.

About Akraya
Akraya, Inc. is an award-winning staffing firm that works with many of the leading, technology-based companies around the world. We have been ranked as one of the Best Staffing Firms to Temp for by Staffing Industry Analysts on multiple occasions and are a preferred staffing vendor within numerous staffing programs. Please visit ********** to search through all of our current openings or to submit your resume to our recruiting team

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