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Business Process Analyst

Fairborn, Ohio Serco Group plc

Job Description Analyzes and documents one or more of an organization’s
processes. Meets with subject matter experts within the organization
to gather process information and/or requirements. Designs and
documents new processes and obtains organizational feedback.
Communicates process flows or requirements to staff for software
development efforts or as part of procedural training. May interact
with senior level staff to propose process modifications. AFLCMC
Required Skills Requires a Bachelor’s degree and 5-7 years AFLCMC
HIAR/HIAM SME Support This position supports a U.S. Government
contract whose terms require that applicants possess U.S. citizenship.
Employment Type Full time
Career Level Mid Career
Job ID ********
Company Serco Inc. (Serco) is the Americas division of Serco Group, plc.
Serco serves every branch of the U.S. military, numerous U.S. federal
civilian agencies, the intelligence community, the Government of
Canada, state and local governments, and commercial clients. We help
our clients deliver vital services more efficiently, while increasing
the satisfaction of their end customers. Headquartered in Herndon,
Virginia, Serco has approximately 6,000 employees with an annual
revenue of $1 billion and is part of a $4 billion global business that
helps transform government and public services around the world. At
Serco, our employees are our most valuable asset, and our success
directly relates to our employees. At Serco, we listen, respect and
support our employees and through continuous training, development and
information-sharing, we advance talent internally, enhancing career
growth and progression which enables not only our employees to excel
but enables our customers to excel as well. It is not just a job at
Serco; at Serco, we offer career opportunities. We invite you to
become part of our dynamic team. Serco’s people share a passion for
delivering ethical service, innovation, and a commitment to results.
We trust our people to deliver. Serco is an equal opportunity employer
committed to diversifying its workforce (Race/ Color/ Sex/ Sexual
Orientation/ Gender Identity/ Religion/ National Origin/ Disability/
Functional AreaProgram Management & Acquisition Support
DepartmentSerco s Federal Services business unit provides services in the
areas of business processing, case management, intelligence,
logistics, personnel readiness, acquisition and program management,
modelling, and simulation and training to Defense and Federal Civilian
agencies. We understand the often complex regulatory and security
requirements of executing government programs and we stand up programs
quickly, assembling and training highly qualified teams, and
delivering to well-defined service level metrics.

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