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IT Quality Assurance Director

Cincinnati, Ohio American Financial Group

Location US-OH-Cincinnati
Posted Date 1 week ago(5/1/2018 1:13 PM)

Job ID 23017
# Positions 1
Category Technology
Position Type Full Time


Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a ‘small company’ culture where your ideas will be heard with ‘big company’ expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.

Property and Casualty IT Services is currently seeking a Quality Assurance Director. This role will manage a group of QA analysts who evaluate, test, and validate software and/or IT services.


* Develops and implements quality assurance problem reporting processes and systems
* Ability to support multiple SDLC practices including waterfall and Agile
* Establish, execute and direct the overall Quality Assurance Strategy across the P & C IT organization
* Responsible for driving strategic best practices, in the area of quality and test within P & C IT., including defined processes, artifacts, tollgates and monitoring adherence across all phases of the SDLC
* Establish operating procedures and process measures to drive the organization to best practice across multiple disciplines including SAFe, Waterfall, Scrum and iterative
* Drive a value add test automation program across key applications and measurements against the automation
* Responsible for effective planning across all key strategic applications of QA resources, milestones and methods, and adherence to timelines
* Establish role clarity within the QA family of resources
* Establish defect management practices across all key applications including the necessary tools.
* Has responsibility for performance, development and coaching of staff (i.e. hiring, firing, performance management, salary increases, etc.).
* Ensures the department has a sufficient number of trained staff to provide necessary levels of service and achieve department
* Establish and manage overall QA budget
* Performs other duties as needed


* Bachelor’s Degree or equivalent experience
* 8 or more years of related experience
* Exhibits leadership qualities
* proven background in offshore resource utilization
* Experience in both Agile and Waterfall


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