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IT-Support Analyst

Morrisville, NC Credit Suisse

IT-SUPPORT ANALYST (Morrisville, NC): Provide IT support for business operations users & applications used for trade validation, settlement, & control functions. Liaise with the end user community to understand their problems & needs, & provide technical & analytical support. Provide in-depth analysis & implement strategic IT solutions to production problems while adhering to deadlines & facilitating timely delivery for Operations business users. Provide timely & efficient support for various trade processing application related issues. Analyze & debug the existing source code to find bugs & performance issues. Minimize potential application support problems through root cause analysis & monitoring. Write SQL queries & debug procedures/functions. Apply knowledge of software application development & utilize Core Java, J2EE, .Net, Oracle, MS SQL, Sybase, Autosys, Control-M, Unix, Linux, Windows, WebLogic, WebSphere, XML & ITIL tools. Req’s Master’s degr plus 2 yrs exp or Bachelor’s degr plus 5 yrs exp.

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