Scrum Master I

Bethesda MD Marriott

Job Number 24111132
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management


The Infrastructure Delivery Scrum Master/Project Manager candidate functions as a servant leader for the Global Network Product team to ensure organization, execution and optimization across the team and to deliver value against a shared set of business objectives. Mentors, coaches and advises members of the scrum team that operate within the Global Networks product line. Effectively and efficiently manages sprints from planning to execution to review within the Agile team framework. Guides and facilitates teams through ceremonies, events, and meetings and supports Agile best practices including: daily stand ups, ensuring the team meets the definition of done, managing story points/burndown, and removing impediments/barriers. Helps drive developing prioritization processes and communication with leadership and stakeholders. The candidate must possess confidence in ability to resolve team level impediments, manage risks and issues, and drive continuous improvement throughout the delivery teams and lifecycle. The candidate should be able to identify milestones and drive the work to meet the commitments. The candidate will have an expert level understanding of PMI Project and Agile Scrum principles and practices and understands the unique opportunities and challenges associated with organizing, facilitating, and continuously aligning the Teams with the guiding business strategy.





Education and Experience 



  • Undergraduate degree, equivalent experience, or certification. 
  • 5+ years’ experience managing enterprise level technology infrastructure projects for global company including: 
    • 4+ years of Agile Delivery experience using Scrum, Kanban and SAFe methodologies
    • 4+ years planning and problem solving with product management and delivery teams
    • 4+ years creating and delivering presentations and project plans.
  • Experience in network/technical engineering
  • Experience with large user migrations to cloud services of 100K+ users
  • Experience with projects using cloud technologies and remote PC assistance technologies (e.g. (Beyond Trust, Webex, HDX) 
  • Excellent oral and written communications skills to effectively share information with project team members, senior managers and leadership.
  • Be available to work outside of the traditional hours and days to facilitate project events when required.
  • Proficiency with Microsoft 365 suite and applications (Word, PowerPoint, Excel, Outlook, SharePoint, Visio, Teams)
  • Proficiency with tools Clarity, Jira, ServiceNow
  • Agile Certification
  • ITIL Certification



  • SAFe Certification 
  • PMP Certification
  • Effectively works with diverse project team members with ability to instill a unified drive to achieve project objectives and milestones.
  • Ability to align change management strategies with product development/deployments
  • Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques
  • Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management
  • Comfortable making presentations to executives
  • Ability to understand and represent both the business and technology
  • Thrives in a highly collaborative, matrixed, complex, fast paced environment 





Project Leadership

  • Directs the work of project team, including other external resources
  • Functions as escalation to project teams to resolve issues
  • Reports project status to Senior Leadership in weekly meetings


Managing Projects

  • Plans projects, including requirements, stories, schedule, and deliverables to meet business need.
  • Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Refinement, Sprint Review, and Sprint Retrospective
  • Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines
  • Identifies initiative milestones and required tasks. 
  • Manages initiative risk, issues and budget. 
  • Tracks initiative performance.
  • Informs the appropriate stakeholders of project status and issues
  • Interfaces with vendor(s) for programs under direct control


IT Governance

  • Maintains a proper balance between business and operational risk
  • Contributes to the advancement and improvement of Agile practices within the organization
  • Guides and coaches the Scrum team on how to use Lean and Agile practices and principles to deliver high quality products and services to our customers
  • Ensures team members follow the defined project management and Agile standards and processes
  • Facilitate teams to critically review current processes for effectiveness, quality and simplification
  • Provides early warning to the business stakeholder executives regarding degraded or missed service levels
  • Assist in promoting the implementation of best practices.


Cultivate a High-Performing Team

  • Generates enthusiasm and understanding of the Agile processes and standards and how each role contributes to the achievement of that vision
  • Fosters a work environment that drives associate engagement and enables business success
  • Ensures appropriate processes are in place and executed to drive collaboration and alignment within the team and with the broader IT organization


Delivering on the Needs of Key Stakeholders

  • Understands and meets the needs of key stakeholders.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.
  • Collaborates with internal partners and stakeholders to support business/initiative strategies
  • Communicates concepts in a clear and persuasive manner that is easy to understand.
  • Generates and provides accurate and timely results in the form of reports, presentations, etc.
  • Demonstrates an understanding of business priorities


California Applicants Only: The salary range for this position is $83,550 to $178,603 annually.

Colorado Applicants Only: The salary range for this position is $83,550 to $162,366 annually.

Hawaii Applicants Only: The salary range for this position is $101,096 to $178,603 annually.

New York Applicants Only: The salary range for this position is $83,550 to $178,603 annually.

Washington Applicants Only: The salary range for this position is $83,550 to $178,603 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually. 


All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.


Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD;  candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.


The application deadline for this position is 14 days after the date of this posting, June 28, 2024.


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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