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Senior Security Application Infrastructure Manager

  • Primary Location: United States,Texas,Irving
  • Education: Bachelor’s Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18022637


Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition  explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
The Senior Security Application Infrastructure Manager role provides technology leadership at the enterprise level and will work within CTI’s Infrastructure Defense Security Monitoring Infrastructure organization. The applicant’s primary responsibilities will be to manage a team of 6-8 people in the operational processes and procedures associated with the endpoint security and systems management tools.  This role will manage the full lifecycle of application onboarding and operational oversight of current systems, including but not limited to Anti-virus, Data leak protection and security container (Cloud) management. 

Summary of Responsibilities: 
 Application/Infrastructure Management of several strategic security products.
 Direct management of 6-8 resources.
 Ability to manage multiple initiatives and projects effectively. 
 Be able to handle high stress situations.
 Be able to liaison with support teams and effectively communicate with senior management both written and verbally.  
 Oversee Application Management Lifecycle. 
o Including but not limited to all Application Management (Classification, Critical File Monitoring, Disaster Recovery, functional accounts, user acceptance testing etc.)
o Problem & Incident Management, Change Management (Configuration), Performance & Capacity Management, Product Metrics & Reporting. 
o Compliance and risk management.   
 Support Security Operations Center with monitoring applications and clients DAT signatures, virus definitions/engines and corporate policies.
 Respond and assist with troubleshooting, resolution and documentation of incidents and operational support related to applications, malware, security monitoring, virus activity and other malicious activity within the network. 
 Thinking out the box mentality. 


Skills Required:
• Must have strong written and verbal communication skills (English is required any other considered a plus). 
• Minimum of 5-10 years work experience in global projects, security operation, system support, conversions and implementation of an enterprise level application system.
• Have at least 5 years management experience. 
• Experience with security operations and support group in a fast-paced deadline-oriented environment.
• Strong technical background with Microsoft products, McAfee security software (Agent, ePolicy Orchestrator, McAfee Security for Microsoft Exchange, Threat Intelligence Exchange, Virus Scan Enterprise, Virus Scan Enterprise for Storage etc.) and Tanium is desired
Desired Skills:
6-10 years security experience (desired) in an increasing responsibility roles with at least 3 years managing direct reports.
Security certifications are a plus
Full understanding of network topology
Windows and/Linux background
Project Management skills

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