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Senior User Experience Architect

Houston, Texas Exxon Mobil

Senior User Experience Architect

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Senior User Experience Architect

Location:

Houston, TX, US

Company: ExxonMobil

Job Role Summary

ExxonMobil IT is seeking a Senior User Experience Architect to join our cross functional UX team to craft digital experiences for external and internal customers.

Our mission is to deliver simple and elegant digital experiences to a wide spectrum of customers, from the person seeking help on the website to the technician in the field, or the agent on the phone, and everyone in-between. These experiences run the gamut from the website to mobile applications and internal software to help serve our customers. The Senior UX Architect is a crucial part of the UX team and works closely with Designers, Researchers, and business partners to deliver these solutions.

Primary Responsibilities

– design thinking to the end-to-end customer experience
– Translate business goals and requirements into effective digital experiences that help customers
– Create UX documentation (transaction flows, scenarios, wireframes, navigation models, prototypes, user interaction specifications) to communicate concepts and designs to internal partners
– Propose, lead, and participate in user research, usability validation, and A/B testing
– Work closely with other team members including UI Designers, Business Owners, Product Managers, Content Strategists, and Development Teams to bring your designs to life
– Take ownership of your projects as a whole, following them through to launch and relentlessly looking for the best way to solve business problems and improve the customer experience

Job Requirements

– Our ideal candidate will have 5+ years as a User Experience Architect, Information Architect, Interaction Designer, User Research, Usability Engineering, Visual Design or similar role working with dynamic, high-traffic websites, mobile applications or software products.
– Ability to mentor and coach
– Outstanding patience and people skills
– International Digital agency experience and/or experience with a Fortune 500 company preferred.
– An eye for design in general; and an understanding of key principles of information design
– Experience creating wireframes, sitemaps, prototypes, personas and use cases
– Strong proficiency with Adobe Creative Suite
– Familiarity with Apple HIG
– Ability to succinctly and effectively present an idea to a group of stakeholders
– Demonstrated ability to gather feedback from peers and stakeholders and incorporate to improve the final product
– Experience following brand standards and UX patterns
– Experience with front end coding skills in HTML, CSS, and JavaScript (jQuery) preferred, but not required
– A track-record of delivering the highest quality of work, even under tight time constraints
– An outstanding online portfolio with relevant examples of finished work, wireframes, prototypes, specification documents and/or process flows.
– The portfolio must contain recent work examples from your professional experience.
– Bachelor’s degree in Information Sciences, Human-Computer Interaction, Computer Science, Library Science, Information Systems, Visual Design, or equivalent work experience

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ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Nearest Major Market: Houston
Job Segment: Architecture, Developer, Engineer, Computer Science, Information Systems, Engineering, Technology

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